> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.ntconnect.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Customer Support Hours of Operation

Hello, our human powered Customer Support team is available from Monday - Friday 10am - 7pm EST. Saturday from 10am - 5pm EST and closed on Sunday but self-help is available 24/7.