> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.ntconnect.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to renew your DUO on the CONNECT portal

1. Log in to https://ntconnect.com/login as follows:

![login](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/image_1pg0hs7.png)


Please enter your **Username** and **Password** previously registered with NT Connect 

**Username:** Your DUO Phone Number or same email used when you activated your DUO 
**Password:** password you created when you activated your DUO


![LoginScreen](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/image_19krp7j.png)

2. Click on the **"Devices" ** button on the top navigation bar


![devices](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/image_xsrhj1.png)

3. You will see your **DUO** listed and click **"Manage"**


![manage](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/image_lht3fd.png)

4. You will see your DUO's dashboard where you can manage and renew your service.


![renew](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/image_bo2hl.png)

_NOTE: if you created a new account to sign in to the CONNECT portal and don't see your DUO listed, you can click on "Add a DUO to CONNECT" on the top of the page to link your current DUO to your new CONNECT account. _


![addDUO](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/image_nyq7xz.png)

To add a DUO, enter the device Alias and Password you created when activating your DUO:

![alias](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/image_1jye0qi.png)