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# How to upload your own custom audio greeting

**You are here:** [PBX User](/en-us/article/becoming-an-nettalk-pbx-user-1x2k2x9/) | [Feature Configuration](/en-us/article/pbx-feature-configuration-v07gfo/) | **Upload an Audio Greeting**

# How to upload your own custom audio greeting for a Virtual Receptionist or Voicemail

1. Sign in to the PBX Configuration Portal at https://account.ntconnect.com/site/login

2. Select the **PBX Account** you want to configure.

If you want to **upload** an audio greeting for a **virtual receptionist**, Continue To **Section A**

If you want to **upload** an audio greeting for the **voicemail** of an extension, Jump To **Section B**

## Section A. Virtual Receptionist Audio Greeting

**Example greeting for a virtual receptionist: **
> Welcome to ACME Corp. For Customer Service, **dial 1**. For Technical Support, **dial 2**. For Sales, **dial 3**. To speak to a representative, **dial 0**.
3. Click on **Virtual Receptionists**

4. Select the virtual receptionist you want to edit by clicking on the blue **"Settings" **button that has the cog icon.

5. Click on the **"Update Settings"** button. This will reveal a form, below the button, with all your settings.

6. Click on the blue **"Upload Audio"** button. This will open a window to browse your computer.

7. Find and Select the audio file on your computer. 

||| The audio file must be .WAV audio format.
8. Click the **"Save"** button to update your settings.


## Section B. Voicemail Audio Greeting

**Example greeting for a voicemail:**
> Welcome to ACME Corp. You've reached extension 123. Please leave your name, phone number, and a brief message after the beep. Your call will be returned as soon as possible. Thank you.
3. Click on **Extensions**

4. Select the extension you want to edit by clicking on the green **"Manage" **button that has the pencil icon.

5. You can either click on the **"Voicemail"** tab on the left side menu **or** click on the **"Edit"** button in the Voicemail panel on the page.

6. Click on the **"Update"** button. This will reveal a form, below the button, with all your settings.

7. Click on the blue **"Upload Audio"** button. This will open a window to browse your computer.

8. Find and Select the audio file on your computer. 

||| The audio file must be .WAV audio format.
9. Click the **"Save"** button to update your settings.