> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.ntconnect.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Polycom SoundStation IP 4000-6000 Series

Polycom Soundstation IP 4000,5000,6000:


![](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/image_4eqy8.png)


STEP 1

Log into your phone's configuration utility. Via your Phone's IP Address.  The IP address will be picked from the DHCP server on your network and will be displayed on the LCD.

-

STEP 2
Go to any browser equipped computer on your network and enter the address: http://<IP ADDRESS>/
(where <IP ADDRESS> is replaced by the address that was given to you in STEP 1).

-

STEP 3
Click on the "Lines" tab. Under "Line 1" modify the following parameters:

__Identification__
Display Name: 	Enter your full name, Account Number or leave blank
Address:          	Account Number provided on CONNECT.
Auth User ID:          Account Number provided on CONNECT
Auth Password:  	Account SIP Password provided on CONNECT
Label:  	                Account Number provided on CONNECT

 	__Server 1__
Address  	sip.nettalk.com
Port  	        5060



![SIP Configuration](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/image_xtbxxc.png)

- 

STEP 4 (Optional)

Click on the "General" tab. Under "Audio Processing" modify your Codec Preferences as follows: (You may also set G.711u as First preference if you have issues with G.729AB)

G.711u	         Second
G.711A	         Not Used
G.729AB	 First


![Codec Configuration](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/image_10obe4d.png)

Submit Changes


