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# Spam Call Protection: White List

[Spam Call Protection Suite](/en-us/article/spam-call-protection-suite-4woc0z/) > **White List**

# White List

### What is it?

The ${color}[#00cc00](**White List**) is a tool available within the **Spam Call Protection Suite**, which is a feature of NT Connect's Residential VoIP Phone Service for DUOs and ezLINQs. 

### What does it do?

The White List allows you to identify your safe callers.

### How does it work?

${color}[#00cc00](**White-listed callers will bypass all the phone security tools available with the Spam Call Protection Suite**), such as, the Call Filter, the RoboAgent, and the PIN Shield, even if their “spam score” is higher than 60%. The only phone security tool it will not bypass is the Blacklist, which is created using the Call Blocking feature.

### How do I access this tool?

1. Sign in at https://ntconnect.com/login

2. Find the Alias of your account and click the green **"Manage"** button. 

![screenshot of Residential Phone: Accounts Page](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/residential-phone-page-border_fqfr19.jpg)

3. Click on the **"Spam Call Protection"** tab in the side menu.

4. Scroll down to see **the form** (which adds a caller to the White List) and to see **your list of white-listed callers**.  

![screenshot of Spam Call Protection page showing White List](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/whitelist-spam-protection-page_vs95kt.jpg)

5. To Add a caller, enter their name and phone number and press the green "Add to White List" button

6. To Remove a caller, click on the trash icon next to their name.

![screenshot of White List form and list](https://storage.crisp.chat/users/helpdesk/website/309e8a0a07431600/whitelist-spam-protection-page_1hx0dpu.jpg)