> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.ntconnect.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Virtual Receptionist Settings

**You are here:** [PBX User](/en-us/article/becoming-an-nettalk-pbx-user-1x2k2x9/) | [Feature Configuration](/en-us/article/pbx-feature-configuration-v07gfo/) | **Virtual Receptionist Settings**

# Virtual Receptionist Settings

This article explains how to update the **extension number, name, or default language** of a virtual receptionist.

## How do I update the extension number, name, or default language?

1. Sign in to the PBX Configuration Portal at https://account.ntconnect.com/site/login

2. Select the **PBX Account** you want to configure.

3. Click on **"Virtual Receptionists"**

4. Find the virtual receptionist you want to edit and click on the blue **"Settings"** button which has the cog icon.

5. Click on the **"Update Settings"** button. This will reveal a form, below the button, with all your settings.

6. To edit the extension number, use the **"Receptionist Extension Number"** input box.

| **TIP:** Different types of lines require an extension number. We recommend you start each type with a different number. For example, Employee Extensions: 1xx, Ring Groups: 2xx, Call Queues: 3xx, and Virtual Receptionists: 4xx. **Therefore, for this step extensions could be 400, 401, 402, 403, etc.**
7. To edit the name, use the **"Receptionist Name"** input box.

8. To edit the default language, use the **"Receptionist Language"** drop-down menu.

9. When you are done, click on the green **"Save"** button to update the virtual receptionist.

## Other Virtual Receptionist Settings

* [How to configure prompt menu options](/en-us/article/how-to-configure-prompt-menu-options-1r0j8oi/) 
* [How to generate a custom audio greeting using our Text-to-Speech feature](/en-us/article/using-text-to-speech-to-generate-audio-greetings-1gn8x2v/)
* [How to upload your own custom audio greeting](/en-us/article/how-to-upload-your-own-custom-audio-greeting-1yp9njz/)