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# What is Business PBX?


# Business PBX

**"Have It Your Way"  |  Cloud-Based PBX  |  Business Phone Service**

## What is it?

NT Connect's Business PBX is a robust, affordable, feature-rich, customizable, "a-la-carte" VoIP phone service that provides big business features at small business prices. It's available for use worldwide as long as you have access to high speed internet. A typical company of 5 employees will save $1,500 yearly in their phone bill.

* No Contracts!
* No Activation Fees!

## How does it work?

NT Connect Business PBX is 100% Cloud-Based which means the service does not require any expensive hardware appliances to be stored onsite in your office building.

## What are the "a-la-carte" features available?

* "Global Office" Extensions
* Virtual Receptionists
* Local Phone Numbers
* Ported Local Phone Numbers
* Outbound Minutes Packages
* Call Queues
* Extra Memory for Recordings
* Conference Bridge
* TALK Credits for International Calling

|| NOTE: We offer U.S. and Canadian local phone numbers for the Business PBX service.
**Coming Soon:**

* International Phone Numbers
* 1-800 Phone Numbers

## What features are included free with the service?

* Business PBX Mobile App _(iOS and Android)_
* Ring Groups
* Advanced Call Forwarding
* Call Recordings
* Voicemail
* Voicemail to Email
* Voicemail Transcripts
* Text-to-Speech Generator for Virtual Receptionist Greetings and Voicemail Greetings
* 2 GB of Memory Free (to store call recordings and voicemails)
* Free Extension-to-Extension Calling Worldwide
* Free Inbound Calling
* Call Routing _(Assign Phone Numbers to Any Extension)_
* 3-Way Calling
* Call Waiting
* Caller ID
* E911 Emergency Service
* Online Management Tools

## What customization options are available per feature?

### Business
* Timezone
* Business Hours

### Ring Groups
* Extension number
* Group name
* Ring Duration
* Ring Strategy _(Simultaneously, One by one, Least worked, etc)_
* Group Members
* Skip if Busy
* Action to take, if not answered

### Extensions
* Extension number
* Extension name
* SIP password
* Credentials to manually setup phone equipment
* Automatic configuration for phone equipment sold by NT Connect
* Set unique office hours for the extension
* Manage call recordings specific to the extension

* **Voicemail Options:**
* voicemail: upload custom greeting
* voicemail: generate custom greeting with text-to-speech feature
* voicemail: turn on or off per extension
* voicemail: play back caller id
* voicemail: play back date and time
* voicemail: custom security pin
* voicemail: turn security pin on or off
* voicemail: default prompt language
* voicemail: playback online

* **Advanced Call Forwarding Rules:**
* rule: If not answered in X seconds while available
* rule: If line is busy while available
* rule: If Offline, during or outside office hours
* rule: If Do Not Disturbed is on, during or outside office hours
* rule: If Away, during or outside office hours

### Virtual Receptionists
* Receptionist extension number
* Receptionist name
* Language
* Upload custom audio recording
* Generate custom audio recording with text-to-speech feature
* Custom menu prompt
* Forward calls to an extension, a ring group, a call queue, a virtual receptionist, end call, or repeat audio recording

### Call Queues
* Queue extension number
* Queue name
* Ring duration
* Polling Strategy _(Hunt, Simultaneously, etc)_
* Queue members
* Skip members on a call
* Upload custom "On Hold" audio

### Phone Number Routing
* Routing name
* Routing destination, during or outside office hours

### Memory for Recordings
* Add memory
* Automatic deletion of files after x days

### Conference Bridge
* Conference room name
* Conference room pin
* Record conference calls

### User Management
* User permissions (admin/user)
* Users only manage specific extensions

## Ready to become a NT Connect PBX User? 

**Learn More:** [How to Become a NT Connect PBX User](/en-us/article/becoming-an-nettalk-pbx-user-1x2k2x9/)