Articles on: Billing, Payments, Credit, & Returns

How to renew your DUO on the CONNECT portal

  1. Log in to https://ntconnect.com/login as follows:


login



Please enter your Username and Password previously registered with NT Connect


Username: Your DUO Phone Number or same email used when you activated your DUO

Password: password you created when you activated your DUO



LoginScreen


  1. Click on the **"Devices" ** button on the top navigation bar



devices


  1. You will see your DUO listed and click "Manage"



manage


  1. You will see your DUO's dashboard where you can manage and renew your service.



renew


_NOTE: if you created a new account to sign in to the CONNECT portal and don't see your DUO listed, you can click on "Add a DUO to CONNECT" on the top of the page to link your current DUO to your new CONNECT account. _



addDUO


To add a DUO, enter the device Alias and Password you created when activating your DUO:


alias

Updated on: 01/05/2024

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