Articles on: IP Phone Configurations

Polycom SoundStation IP 4000-6000 Series

Polycom Soundstation IP 4000,5000,6000:


Log into your phone's configuration utility. Via your Phone's IP Address. The IP address will be picked from the DHCP server on your network and will be displayed on the LCD.


Go to any browser equipped computer on your network and enter the address: http://<IP ADDRESS>/
(where <IP ADDRESS> is replaced by the address that was given to you in STEP 1).


Click on the "Lines" tab. Under "Line 1" modify the following parameters:

Display Name: Enter your full name, Account Number or leave blank
Address: Account Number provided on CONNECT.
Auth User ID: Account Number provided on CONNECT
Auth Password: Account SIP Password provided on CONNECT
Label: Account Number provided on CONNECT

Server 1
Port 5060

SIP Configuration


STEP 4 (Optional)

Click on the "General" tab. Under "Audio Processing" modify your Codec Preferences as follows: (You may also set G.711u as First preference if you have issues with G.729AB)

G.711u Second
G.711A Not Used
G.729AB First

Codec Configuration

Submit Changes

Updated on: 09/14/2020

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