Articles on: Billing, Payments, Credit, & Returns

Renew your NT Connect DUO service

Log in to as follows:

Username: Your DUO Phone Number or same email used when you activated your DUO

Password: password you created when you activated your DUO

Click on the "Devices" button on the top navigation bar

You will see your DUO listed and click "Manage"

You will see your DUO's dashboard where you can manage and renew your service.

NOTE: if you created a new account to sign in to the CONNECT portal and don't see your DUO listed, you can click on "Add a DUO to CONNECT" on the top of the page to link your current DUO to your new CONNECT account.

To add a DUO, enter the device Alias and Password you created when activating your DUO:

Updated on: 01/05/2024

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