Using Text-to-Speech to generate audio greetings
You are here: PBX User | Feature Configuration | Text-to-Speech Feature
How to generate a custom audio greeting using our Text-to-Speech feature
- Sign in to the PBX Configuration Portal at https://account.ntconnect.com/site/login
- Select the PBX Account you want to configure.
If you want to generate an audio greeting for a virtual receptionist, Continue To Section A
If you want to generate an audio greeting for the voicemail of an extension, Jump To Section B
Section A. Virtual Receptionist Audio Greeting
- Click on Virtual Receptionists
- Select the virtual receptionist you want to edit by clicking on the blue **"Settings" **button that has the cog icon.
- Click on the "Update Settings" button. This will reveal a form, below the button, with all your settings.
- Click on the blue "Generate Audio" button. This will open a window with the "Generate Audio" form.
Jump to the "Generate Audio" Form below.
Section B. Voicemail Audio Greeting
- Click on Extensions
- Select the extension you want to edit by clicking on the green **"Manage" **button that has the pencil icon.
- You can either click on the "Voicemail" tab on the left side menu or click on the "Edit" button in the Voicemail panel on the page.
- Click on the "Update" button. This will reveal a form, below the button, with all your settings.
- Click on the blue "Generate Audio" button. This will open a window with the "Generate Audio" form.
Continue to the "Generate Audio" Form below.
Generate Audio Form
- In the input box, type the **message **you want to convert to speech.
**Example message for a virtual receptionist: **
Welcome to ACME Corp. For Customer Service, dial 1. For Technical Support, dial 2. For Sales, dial 3. To speak to a representative, dial 0.
Example message for a voicemail:
Welcome to ACME Corp. You've reached extension 123. Please leave your name, phone number, and a brief message after the beep. Your call will be returned as soon as possible. Thank you.
- In the drop-down menu, select the language and voice you want to use.
- Click on the "Convert Text to Audio" button
- An audio player will be displayed. Click on the "play" button to listen to the audio greeting.
- If approved, click on "Save". If not approved, change the message or the language/voice and re-generate the audio.
- Click on "Save" again to save the settings of your virtual receptionist or voicemail.
Updated on: 01/05/2024
Thank you!