Business PBX

"Have It Your Way" | Cloud-Based PBX | Business Phone Service

What is it?

NT Connect's Business PBX is a robust, affordable, feature-rich, customizable, "a-la-carte" VoIP phone service that provides big business features at small business prices. It's available for use worldwide as long as you have access to high speed internet. A typical company of 5 employees will save $1,500 yearly in their phone bill.

• No Contracts!
• No Activation Fees!

How does it work?

NT Connect Business PBX is 100% Cloud-Based which means the service does not require any expensive hardware appliances to be stored onsite in your office building.

What are the "a-la-carte" features available?

• "Global Office" Extensions
• Virtual Receptionists
• Local Phone Numbers
• Ported Local Phone Numbers
• Outbound Minutes Packages
• Call Queues
• Extra Memory for Recordings
• Conference Bridge
• TALK Credits for International Calling

Coming Soon:

• International Phone Numbers
• 1-800 Phone Numbers

What features are included free with the service?

• Business PBX Mobile App (iOS and Android)
• Ring Groups
• Advanced Call Forwarding
• Call Recordings
• Voicemail
• Voicemail to Email
• Voicemail Transcripts
• Text-to-Speech Generator for Virtual Receptionist Greetings and Voicemail Greetings
• 2 GB of Memory Free (to store call recordings and voicemails)
• Free Extension-to-Extension Calling Worldwide
• Free Inbound Calling
• Call Routing (Assign Phone Numbers to Any Extension)
• 3-Way Calling
• Call Waiting
• Caller ID
• E911 Emergency Service
• Online Management Tools

What customization options are available per feature?

Business

• Timezone
• Business Hours

Ring Groups

• Extension number
• Group name
• Ring Duration
• Ring Strategy (Simultaneously, One by one, Least worked, etc)
• Group Members
• Skip if Busy
• Action to take, if not answered

Extensions

• Extension number
• Extension name
• SIP password
• Credentials to manually setup phone equipment
• Automatic configuration for phone equipment sold by NT Connect
• Set unique office hours for the extension
• Manage call recordings specific to the extension

• Voicemail Options:
• voicemail: upload custom greeting
• voicemail: generate custom greeting with text-to-speech feature
• voicemail: turn on or off per extension
• voicemail: play back caller id
• voicemail: play back date and time
• voicemail: custom security pin
• voicemail: turn security pin on or off
• voicemail: default prompt language
• voicemail: playback online

• Advanced Call Forwarding Rules:
• rule: If not answered in X seconds while available
• rule: If line is busy while available
• rule: If Offline, during or outside office hours
• rule: If Do Not Disturbed is on, during or outside office hours
• rule: If Away, during or outside office hours

Virtual Receptionists

• Receptionist extension number
• Receptionist name
• Language
• Upload custom audio recording
• Generate custom audio recording with text-to-speech feature
• Custom menu prompt
• Forward calls to an extension, a ring group, a call queue, a virtual receptionist, end call, or repeat audio recording

Call Queues

• Queue extension number
• Queue name
• Ring duration
• Polling Strategy (Hunt, Simultaneously, etc)
• Queue members
• Skip members on a call
• Upload custom "On Hold" audio

Phone Number Routing

• Routing name
• Routing destination, during or outside office hours

Memory for Recordings

• Add memory
• Automatic deletion of files after x days

Conference Bridge

• Conference room name
• Conference room pin
• Record conference calls

User Management

• User permissions (admin/user)
• Users only manage specific extensions

Ready to become a NT Connect PBX User?

Learn More: How to Become a NT Connect PBX User

Updated on: 01/05/2024