Call Blocking (Blacklist)
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Call Blocking (Blacklist)
What is it?
The **Call Blocking (Blacklist**) feature prevents annoying unwanted callers from reaching you.
How does it work?
Call Blocking will prevent any U.S. or Canadian phone number from calling you. Blacklisted phone numbers will hear a busy tone every time they call you.
How do I access this feature?
- Sign in at https://ntconnect.com/login
- Go to the Residential Phone page, by clicking on the "Residential Phone" tab in the top menu.
- Find the Alias of your account and click the green "Manage" button
- Click on the **"Call Blocking" **tab in the side menu
- To add a specific caller, use the Block a Phone Number form to select the caller's country of origin and enter their phone number.
- Click the green "Add to Blacklist" button to save your changes.
- To add a specific type of caller ID, use the "Block a Caller ID" form. Here is a list of caller IDs you can block:
- ANONYMOUS
- PRIVATE
- UNAVAILABLE
- UNKNOWN
- OUT OF AREA
- RESTRICTED
- Click the green "Add to Blacklist" button to save your changes.
- Scroll down to see all your blocked callers displayed in the Blacklist.
- To remove a caller, click on the trash icon next to their name.
Updated on: 01/05/2024
Thank you!