• How the SMS Add-On Works

  How the SMS Texting Add-On Works Overview Use the TALK App to send and receive SMS text messages. Available for iOS and Android. The SMS Texting Add-On is assigned to your primary NT Connect phone number. Text messagesPopular

• Setting up the SMS Add-on

  Setting up the SMS Texting Add-On The SMS Texting Add-On for NT CONNECT is a new feature available to NexGen, VIP, and Basic Yearly Plans. Learn more about it here: How the SMS Texting Add-On Works Texting can be added 2 ways: 1 - when selecting a new phone number by checking the box labeled "Enable SMS Texting Add-On" New "learnPopular

• Accessing Voicemail

  From the CONNECT portal online: Go to your customer account management page a. Click on your DUO device and click "Manage" b. Click on "More Options" in the left hand menu c. Once in that Portal (old portal), click on Voicemail and activate (turn on) the voice mail feature. *From your DUO device, dial 98 which will give you the main Menu The Main Menu will give the following options a. Press 2 to change folders b. Press 3 for advanced options c. Press 0 foPopular

• International Calling from NT Connect

  How to dial internationally? No matter where you are located worldwide, always follow these simple dialing directions: International BillingSome readers

• How to setup Call Forwarding

  Access this feature by logging into your CONNECT account at http://www.ntconnect.com/login Once logged in select the device you wish to add the Call Forwarding too by selecting Manage: Selecting the device will take you to the Dashboard page for your device. Once on the Dashboard page select "Call Forwarding" from the left side tabs. (https://storage.crisp.chat/users/helpdesk/website/309e8a0a074Some readers

• NT Connect DUO Star Codes & Feature Codes

  Below is a link to the star codes used to activate some commonly used features of our NT Connect products. For NT Connect DUO and CONNECT TALK app. Not for NT Connect Wireless service: https://ntconnect.com/phone/features/starcodesFew readers

• Porting your number to NT Connect

  Port Number to NT Connect You can submit your port online: Go to https://ntconnect.com/ Sign in using the email registered to your DUO as the Username and the same Password you created when activating your DUO. Find your DUO on the Devices page, and click Manage (beneath the DUO icon). Once in Manage, you will see a More Options button on the left hand panel. Click on More Options Then click on Phone Numbers. Once in Phone Numbers, you will see the option to submit your PorFew readers

• Call Blocking (Blacklist)

  Spam Call Protection Suite Call Blocking (Blacklist) Call Blocking (Blacklist) What is it? The color 00cc00 (Call Blocking (Blacklist)) feature prevents annoying unwanted callers from reaching you. How does it work? Call Blocking will prevent any U.S. or Canadian phone number from calling you. How do I access thisFew readers

• DUO Windows Driver

  Driver support for the latest version of Windows has not been a priority as the majority of our customers connect their DUO to their router (via ethernet or WiFI with the DUO WiFi) and download our mobile apps to use their service plan while on-the-go. If you are interested, you can download the TALK app here: https://ntconnect.com/app/talkFew readers

• Outgoing Call - Block your Caller ID

  When placing a call from your DUO, dial *77 and immediately followed by the phone number you want to reach to block your Caller ID number from being shown. For example: *77 212 867 5309Few readers

• Adding TALK Credit

  Please log in to your NT Connect account www.ntconnect.com Enter your correct Username and Password. On the Account Manager portal, Click on the ADD TALK CREDITS on the DEVICE that you would like to put more talk credits on. Add it on your CART and Checkout to pay for it and go.Few readers

• Spam Call Filter - RoboAgent

  We are committed to protecting you from unwanted calls and giving you more control over the calls you receive. Incoming calls that are from known telemarketers, spammers and robocallers are displayed on your Caller ID as the percentage probability of being spam. Anything over 50% is more than likely going to be a potentially unwanted call. You can choose to answer the call or, if not, let the call be answered automatically by the RoboAgent instead of your voicemail. The RoboAgent (it's an autoFew readers

• VIP Membership

  Upgrade your experience of the NexGen Calling Plan with the VIP Membership Add-OnFew readers

• 3 Way Calling

  The Star Code *46 merges two parties on the same call to create a 3 way call. This is how it works: Call person 1 and wait until they answer, then hit the flash button and dial person 2, and wait until they answer. Then dial *46 to merge both parties together.Few readers

• Spam Call Protection: RoboAgent

  Fight back against telemarketers, spammers, and robocallers.Few readers

• Listen to confirm your E911 Address

  Please dial 933 from your DUO to listen to your address registered to the E911 network to confirm it's accuracy. To update your E911 address: NT Connect SERVICE 911 EMERGENCY DIALING NT Connect 911 service is different from traditional wireline 911 and cellular/wireless 911, but it is a safe aFew readers

• Incoming Call Caller ID

  We provide Caller ID number (primary phone number associated to the account) but CNAM (Account holder's name) is not supported at this time. You can save the Caller ID Name to your phone's Address Book to see the caller ID name on incoming calls.Few readers

• Spam Call Protection: PIN Shield

  Prevent robocalls and auto-dialers from reaching your phone.Few readers

• How to get a Secondary Number

  Login to your account at http://www.nettalkconnect.com/login Select the device you wish to add the phone number too and select "Manage". Once on the selected device visit the "Phone Numbers" tab. From the Phone Numbers tab, you will have the option to "+ Add a Phone Number" Add Number This will allow you to select a new number in the US or Canada. The pricing for the phone number will varyFew readers

• Spam Call Protection: Call Filter

  Get alerted of a possible scam call before you answer your phone.Few readers

• Latency / Echo Test - dial *123

  Please dial *123 from your DUO to perform an echo test. Nobody will answer, so just speak into your phone, and you will hear an echo of what you said. Great for testing call quality of your home network to the NT Connect system. What this does is send your voice through your network to our servers and back (round trip) The more immediate the echo, the better. The longer the delay, the more delayed a regular conversation will sound. If this is the case, please contact your internet service provFew readers

• Modify Your Ring Duration

  You can modify your ring duration to between 0-60 seconds. You can access this feature by logging into your CONNECT account at http://www.ntconnect.com/login Once logged in you will need to manage the device you wish to make changes too: This will take you to your Dashboard page where you will be able to see details on the status of your device as well as the ability to modify your Ring Duration. To mFew readers

• Spam Call Protection: White List

  Allow safe callers to bypass all the phone security tools provided by netTALK.Few readers

• Spam Call Protection Suite

  A collection of tools and features meant to provide phone security options.Few readers